1. Introduction

We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

HayTell Limited

125 Hall Lane, Upminster, Essex RM14 1AU

Email: enquiries@haytelllimited.com

Phone: 07415 951398 

3. What Data We Collect

We may collect the following personal data:

• Name and contact details (email, phone number)

• Payment information (if applicable)

• IP address and device information

• Website usage data (cookies and analytics)

4. How We Use Your Data

We process your data for:

• Providing and improving our services

• Responding to inquiries

• Processing payments

• Marketing (only with your consent)

5. Legal Basis for Processing

We process your data based on:

• Your consent

• Contractual necessity

• Legal obligations

• Legitimate interests

6. Sharing Your Data

We do not sell your data. We may share it with trusted third-party service providers (e.g., payment processors, analytics tools) under strict data protection agreements.

7. Data Retention

We retain your data only as long as necessary for the purposes outlined above or as required by law.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your data

• Correct inaccuracies

• Request deletion (“right to be forgotten”)

• Withdraw consent

• Object to processing

• Data portability

To exercise these rights, contact us at [Your Contact Email].

9. Cookies

Our website uses cookies to enhance user experience. You can manage cookie preferences via your browser settings. For more details, see our [Cookie Policy].

10. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. 

11. Contact & Complaints

If you have questions or concerns, contact us at enquiries@haytelllimited.com.

You can also complain to the Information Commissioner’s Office (ICO): https://ico.org.uk.